My partner and I bought a new mattress from the Thomastown store earlier today. We were approached by the salesman who was an incredible help, offering wonderful advice and spectacular customer service. We were both very impressed. Thank you Bevmarks for your amazing assistance, it's very much appreciated =) We can't wait to jump into our new bed!
LAUREN AND JIMMY -Wonderful!
Me and my partner were umming and ahhing over a mattress. We'd been in several mattress/bed shops and left with no firm decision. We were approached by George at the Chirnside Park store and he proceeded to guide us through the mattresses and explained a variety of things about the types available and how they would affect our bodies. After being told five zone was superior by numerous sales assis tants he let us 'blindly' try mattresses to find the one most comfortable. It ended up being a 3-zone, which surprised us and removed our pre-conceived notions about 5 zones being superior. If it wasn't for George's amazing customer service skills and sales skills we probably would have left empty handed! We bought a mattress and feel completely confident in our decision. I'm so looking forward to upgrading to a King Size.
AMY W - Only bought because of excellent service!
I recently purchased 2 king mattresses from Bev Marks Thomastown for my daughters new beds. When we set the beds up (bought from an American online store) we found that the mattresses did not fit the bed. They were too long and too wide. I called Bev Marks fearing the worst but I dealt with an amazing salesman called Sam who helped me exchange the mattresses for single ones even though the fault lay with the bed furniture company. Thank you Bev Marks for your understanding and quick resolution. I will not hesitate to recommend you to friends and family.