This is the basic delivery package.
The silver service includes:
The Gold service includes:
When placing you order with us, you will be given an estimated delivery date. Occasionally the goods may take more time than estimated. You will be contacted if this occurs. When your purchase is ready for delivery, our delivery team will contact you and book a delivery day with you. Bevmarks can only keep goods for delivery for a maximum of 7 days. If you are unable to accept delivery within 7 days- storage fees of $50 per week may apply. Bev Marks prefers all goods are Paid In Full before we deliver.
On the morning of delivery you will be contacted by our team to inform you of a 3 hour time bracket in which the delivery will be made. If our drivers are running late, they will contact you to give you a revised time. On the day of delivery please ensure that the delivery team can gain easy access to the room that furniture is going in to. Please ensure that the area you want the furniture placed into is clear. Please be aware that while our delivery team take all care in your home, they are not responsible for any damage that may occur.
For safety reasons, our delivery team are unable to remove their shoes in your home.
Extra delivery charges may apply in any of the following circumstances:
- If the address for delivery changes to a more expensive zone
- If delivery requires extra assembly or has more difficult access than was agreed to a time of sale
- If the goods need to be redelivered because of access problems (e.g small door frames, awkward turns, narrow passages, steps etc) at the delivery address or because the goods would not fit into the room for which they were intended.
- If the goods need to be redelivered because there was no-one at the delivery address to accept the goods at the arranged delivery time, or the delivery address has been changed without notification.
- We will let you know if any extra delivery charges are payable.
Please notify us of any defects that are apparent on first inspection of the goods, such as missing parts or damage as soon as possible - within 7 days of discovery. For any problems, you agree that bevmarks or its appointed agents may examine and test any goods that are claimed to be defective to establish whether these defects are our responsibility. Where we need to send the goods away for examination or repair, then you will permit us to collect goods for that purpose.
Where defective goods are exchanged, you must allow us to collect the defective goods from you. Please also note you may have to wait for replacement goods.
For self-assembly goods, it is important that you read the assembly instructions carefully as we cannot accept any responsibility for any self assembly goods that are damaged because instructions were not properly followed.